Jan 30, 2019
Simon Middleton is a brand-building specialist, fashion and British-manufacturing entrepreneur, author and speaker. He advises business owners, corporates and charities on brand strategy and organisational development. He is currently at work on his fourth brand-related book, Brand Is Dead, coming Summer 2019.
He is the...
Jan 23, 2019
Ian discusses how measuring compliments as well as complaints can motivate your teams and how feedback can help shape your business.
Nielsen report that 74% of consumers identify word of mouth as a key influencer in their purchasing decisions. But only 33% of businesses are actively seeking out and collecting...
Jan 10, 2019
Full show notes http://industryangel.com/podcasts/
Ian and Pat discuss;